Customer Care

Unfortunately, in our industry some people give contractors a bad name. A Plus Painting believes that providing friendly, prompt, and reliable service is the key to a successful relationship. We’re so committed to this concept that we have a dedicated, full-time Customer Care and Quality Control staff at your disposal. This team is available to address any concerns you may have, beginning with initial scheduling all the way to final walk-through.

Friendly, prompt and reliable service. That’s what our customers expect from A Plus Painting and that’s what they receive. This level of service dedication is accomplished each and every day because of our full-time Customer Care department. They make the phrase “The Customer is #1” a reality by attending to any concerns that may arise.

Friendly
When you call A Plus Painting you will hear a friendly voice…not a computerized menu of prompts. By speaking to a live person in Customer Care you are assured that your needs are heard and addressed. For property managers, in addition to listening to your needs, A Plus Painting Customer Care will also listen to the needs of those around you. If a homeowner has a concern with the scheduling or work being performed on site, they can call A Plus Painting Customer Care directly. This makes the property manager’s job easier since we deal with homeowner issues directly.

Prompt
Once you’ve decided to update your facility or property, A Plus Painting Customer Care will work with you to schedule your job at a time that works for you. Sometimes this means rushing to fit it in on weekends. Other times, you may not have availability for a few months. Whatever your logistics, A Plus Painting Customer Care will communicate with you throughout the project to make sure everything is completed within your time constraints.

Reliable
A Plus Painting has been providing painting, construction and interior renovation services for over 10 years. Most of our business comes from repeat clients and referrals. This customer confidence comes largely from the fact that we stand behind our promises and take pride in our work.

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